The Extra Mile
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(Not) Everything Changes
"This changes everything." I find this cliche about technology to be so exhausting, in no small part because I've heard it over and over and over again. Every new product release, a revolution. After a while, you have to decide whether you're going to
No End in Sight
What Stories Are We Told?
“Many decades ago, humans developed a process by which they could go into a store, pick an item off the shelf, and pay for it at the checkout counter. A few years ago, we lost it. Now you ring a buzzer, wait for an overworked employee to unlock an item
